Find your questions here
How soon can you come and quote?
Custom Screens can arrange for one of our consultants to contact you within 1 – 3 days after your initial contact.
How long do I wait until my order is installed?
Demand for screens is seasonal but you can typically expect your order to be installed within 1 to 3 weeks after you accept our quote.
What payment methods do you accept?
We accept Cash, Cheque or Direct Deposit. Payment is due upon installation. 40% deposit is required at ordering.
What is the warranty on the Lifestyle Garage Screen system?
There is a Limited Lifetime warranty covering the parts. The manufacturer does not provide you with a warranty on labour, be sure to discuss this with your installer.
Does the Lifestyle Screen replace my existing garage door?
No. You will still use your garage door as you normally would. The Lifestyle Garage Screen system works in conjunction with your existing garage door allowing you to quickly switch between your garage door and your Lifestyle Garage Screen system. When in use, the Lifestyle Garage Screen exchanges positions with your garage door.
Does the Lifestyle Garage Screen system work with wind loaded such as those found in windy coastal areas?
Yes, the Lifestyle system works with all wind loaded reinforced doors. However, if your garage door is reinforced with 150mm C-channels, you should discuss the changes necessary with your installer.
Can you add a locking mechanism to the retractable door?
Yes, the retractable door can be fitted with a locking mechanism at an additional cost. Locking mechanisms are optional.
What sizes and colours are available?
Currently, we have models with widths to 5.4m and from 2.1m to 2.4m height*. Frame colours currently available in white, brown and sandstone.
How much clearance will I lose from my existing garage door opening when the Lifestyle is installed?
Typically, you will not lose more than 45mm of clearance.
How much does the Lifestyle Garage Screen system cost?
Please contact us and we will be pleased to provide an estimate over the phone.